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Internal Help Desk software, generated from your schema
Internal Help Desk that lets you see what was asked, who approved it and when. Runs on the data you already have. Role-based access included.
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Connect to Your HR Database or HRIS API Directly
Whether HR data lives in Postgres, MySQL, or a third-party HRIS REST API, Jet Admin builds the employee portal on top — no migration, no re-entering employee records, always live from your HR system.
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Each Employee Sees Only Their Own HR Data
Row-level access ensures every employee sees only their own pay stubs, leave balances, and performance records — even when all employees share the same database table. No data leakage, no custom code.
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Manager Dashboards with Direct Report Visibility
Give managers a view of all their direct reports — leave requests pending approval, performance notes, and headcount — without exposing other teams' HR data. Role-based access at the team level.
Self-Service Leave Requests and Approvals
Employees submit time-off requests through a form that writes to your HR database. Managers approve with one click from their dashboard. The entire workflow is tracked and logged without email chains.
Benefits and Payroll Document Access
Let employees download their own pay stubs, tax documents, and benefits summaries directly from the portal — scoped to their own records, without HR needing to email documents individually.
Similar Use Cases
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Frequently asked questions
What is internal help desk software?
A single place for employees to ask any internal team for something — HR, finance, facilities, legal — and to see what happened to the request.
How is this different from IT ticketing?
IT ticketing serves one team with one kind of request. An internal help desk routes to whichever team owns the question, which means the intake form and the routing rules are the product rather than the queue.
Does it route to the right team automatically?
Yes, by request type, so an employee does not need to know which department handles what — usually the actual barrier to people using the system at all.
Can sensitive requests stay private?
Yes. An HR request can be visible only to HR, with permissions at the record level rather than the queue level.
Can common answers be self-served?
Yes. Frequent questions can resolve at the form before a ticket is created, which is where most of the volume reduction comes from.
