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HVAC Field Service software that fits your process
HVAC Field Service that lets you dispatch jobs and log the parts and hours used. Connect your database. Control who sees what. Self-host it.
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Connect to Your Maintenance Database or CMMS Directly
Whether work order data lives in Postgres, MySQL, or a custom CMMS API, Jet Admin builds the management interface on top — no migration to ServiceNow or Salesforce Field Service, always live from your data.
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Technician Mobile Interface for Field Work Updates
Field technicians update work order status, log time, and attach photos from any mobile browser on the job site — no native app required, no separate mobile CMMS license needed.
Client and Tenant Work Request Portal
Give clients or tenants a branded portal to submit work requests, check job status, and approve completed work — row-level access ensures each client sees only their own requests, not your full work order database.
Multi-Stage Job Workflow with Approval Routing
Configure work orders through stages: Requested → Assigned → In Progress → Complete → Closed — with optional approval gates, automated notifications, and full audit logging of every status transition.
Scheduling Dashboard and Technician Workload Views
Build a real-time scheduling dashboard showing open work orders by priority, technician assignment, and location — so dispatch managers can balance workload and respond to urgent requests without spreadsheet coordination.
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Frequently asked questions
What is HVAC field service software?
Software that schedules HVAC engineers, tracks the equipment they maintain, records what was done on site and keeps the service history against each unit.
Does it handle service contracts?
Yes. Contracted visits generate automatically against the customer's equipment, so contract obligations are scheduled rather than remembered — which is where most contract margin is lost.
Can it record refrigerant handling?
Yes. Charge added or recovered can be recorded per unit with the engineer named, which is a legal record in most jurisdictions rather than a nice-to-have.
Does it cope with seasonal peaks?
Scheduling is yours to shape, so priority, skill and geography can drive dispatch when the heatwave arrives and every call is urgent.
Can we see callback rates?
Yes. Repeat visits to the same unit within a window is the quality measure that matters, and it is the one most job-scheduling tools do not surface.
