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Build your own call center dashboard app
Call Center Dashboard that lets you see the numbers live instead of waiting for a monthly export. Connect your database. Control who sees what. Self-host it.
Build secure app fast
Build secure app fast
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Dashboards on Your Live Data — No Warehouse Required
Connect Postgres, MySQL, BigQuery, Snowflake or Google Sheets and build dashboards directly on your source data — no ETL pipeline or copy to maintain.
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Charts, Tables and Pivots in One View
Combine KPI tiles, time-series charts and drill-down tables on a single canvas so the whole picture lives in one place.
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Role-Based Access to Every Metric
Decide which teams see which dashboards and fields — share revenue with leadership while hiding it from everyone else.
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Filters and Drill-Downs for Self-Service
Give users date ranges, segments and click-through detail so they answer their own questions without pinging analysts.
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Generated From a Prompt, Refined by You
Describe the dashboard you need and Jet builds it on your schema — then tweak layout, metrics and logic without code.
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Frequently asked questions
What is a call center dashboard?
A live view of queue and agent state: what is waiting, how long it has waited, who is available and whether service levels are holding right now.
Does it update in real time?
This is the distinguishing requirement. A daily summary is a report; a contact centre needs the current queue, because the decision it drives is whether to move someone in the next five minutes.
Can supervisors see agent state?
Yes — available, on a call, in wrap-up, on a break — which is what makes intra-day staffing a decision rather than a guess.
Does it show service level against target?
Yes, with the day's trajectory, so a shortfall is visible while it can still be recovered rather than at the end of the day.
Can it combine telephony with CRM data?
Yes. Queue metrics from the telephony platform joined to customer and case data gives you why the calls are coming, not just how many.
